Jilivobd Privacy Policy

Jilivobd (hereinafter referred to as "we", "us", or "the Platform") is a trusted online gaming platform in Bangladesh. We understand how valuable your personal information is, and we have taken the utmost care in crafting our privacy policy.

This Privacy Policy applies to our website jilivobd.pro and all users of our mobile application. By using our services, you are deemed to have consented to the processing of your information under the terms described in this policy.

Our privacy policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards. We operate with full transparency and treat your privacy as our highest priority.

Jilivobd collects only the information that is necessary. The types of data we may collect include:

Automatically Collected Information: When you browse jilivobd, we automatically collect certain technical information — such as your IP address, browser type, and time spent on each page — primarily to improve the security and performance of the platform.

Jilivobd uses your information only for specific, legitimate, and transparent purposes. The reasons we use your information include:

• Account Management: To create, manage, and keep your account secure.
• Service Delivery: To ensure access to all platform features, including gaming services, deposits, and withdrawals.
• KYC Verification: To fulfill legal obligations through age and identity verification.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To promptly resolve your complaints and queries.
• Promotions & Offers: To inform you about relevant bonuses and offers, with your consent.
• Responsible Gaming: To monitor gaming behaviour and provide assistance if any issues arise.
• Legal Compliance: To comply with regulatory guidelines and legal obligations.

Jilivobd uses cookies on its website. Cookies are small text files stored in your browser that help us recognize you.

The types of cookies we use:

• Essential Cookies: Essential for keeping the website running. Without these, logging in or playing games would not be possible. These cannot be disabled.
• Functional Cookies: Helps remember your preferences, such as language and theme settings.
• Analytical Cookies: Used to identify which pages are visited most, helping us improve our services.
• Security Cookies: Used to detect fraud and keep accounts secure.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.

Jilivobd does not sell your personal information. However, there are certain circumstances under which we may share it:

• Payment Processors: Only the necessary information is shared to process transactions via bKash, Nagad, Rocket, or bank transfer.
• KYC Partner: Your identity information may be shared with identity verification service providers.
• Game Providers: Limited data is shared with game developers solely for the purpose of operating games.
• Regulatory Authority: Under legal obligations, we may provide information upon request from government or regulatory authorities.
• Legal Process: In the event of a court order or investigation, information may be disclosed in accordance with the law.

Jilivobd does not retain your information beyond defined periods. Our data retention policy:

• Account Information: For the duration the account is active, and up to 5 years after closure (due to legal obligations).
• Transaction Records: All transaction records are retained for 7 years in compliance with financial regulatory requirements.
• Gaming History: Up to 3 years after account closure.
• Communication Logs: Customer service conversations are retained for 1 year.
• KYC Documents: Up to 5 years after account closure.

After a specified period, your data is securely deleted or anonymised so that you can no longer be identified.

As a jilivobd user, you have the following rights:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data in certain circumstances, subject to applicable legal obligations.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Object: You may object to receiving marketing communications at any time.
• Right to Data Portability: You may request an export of your information in a standard, portable format.

To exercise these rights, please contact our support team. We respond within 7 business days.

Jilivobd is strictly prohibited for anyone under the age of 18. We never knowingly collect information from minors.

If a parent or guardian believes their child has registered on our platform, please contact our support team immediately. We will take prompt action.

Jilivobd employs industry-leading security technologies to keep your information safe:

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: An advanced firewall system protects against cyber attacks.
• Regular Security Audits: Regular security audits are conducted by independent experts.
• Data Backup: Your information is backed up across multiple secure servers.
• Access Control: Only authorized personnel are permitted to access your information.

Please note, however, that 100% security on the internet cannot be guaranteed. We therefore recommend keeping your password confidential and avoiding sensitive activity on public Wi-Fi.

Jilivobd may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be informed of significant changes via email or through the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date.

For any privacy-related questions, requests, or complaints, please contact our dedicated team:

We always provide support in English and aim to respond to your messages within 7 business days.