Jilivobd Terms & Conditions – Complete Guide

Jilivobd (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and betting platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between jilivobd and its users ("you" or "Member").

By using our platform, you acknowledge that you have read and agree to these Terms, our Privacy Policy and Responsible Gaming Policy read and agreed to.

• These Terms apply in both Bengali and English. In the event of any conflict, the English version shall prevail.
• Jilivobd reserves the right to modify these Terms and Conditions at any time.
• Continued use of the platform after the updated terms are published will be considered your acceptance of the new terms.
• These Terms apply to all jilivobd services — including the website, mobile app, and any other channel.

To create an account on jilivobd and use our services, you must meet the following eligibility requirements:

• Age Restriction: You must be at least 18 years of age. We take a strict stance against underage gaming.
• Single Account: Only one account may be created per person, household, or device. If multiple accounts are detected, all associated accounts will be closed.
• Accurate Information: All information provided at registration must be truthful, accurate, and up to date. Registering with false information will result in account termination and balance forfeiture.
• KYC Verification: You are required to complete identity verification (KYC) before making a withdrawal. This may require a copy of your National ID card or passport.
• Password Protection: Keeping your account password confidential is your responsibility. jilivobd will not be held liable for any loss resulting from sharing your password.

All financial transactions on jilivobd are processed through fully secure, encrypted channels. The rules for deposits and withdrawals are outlined below:

Deposit Rules

• Minimum deposit amount is BDT 500.
• Deposits can be made via bKash, Nagad, Rocket, or direct bank transfer.
• All deposits must be made from your own account. Deposits made through a third party will be rejected.
• Deposits are typically credited to your account within 5–15 minutes.
• Minor delays may occur due to bank holidays or technical issues.

Withdrawal Rules

• Minimum withdrawal amount is BDT 1,000.
• KYC verification is mandatory before making a withdrawal.
• Withdrawal requests are typically processed within 5–30 minutes.
• Withdrawals must be made through the same payment method used for the deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• In cases of suspicious transactions, jilivobd may request additional information for verification.

Jilivobd regularly offers attractive bonuses and promotions. However, claiming and using these bonuses is subject to certain conditions:

• Welcome Bonus: New members receive a 150% bonus on their first deposit. This bonus carries a wagering requirement of 10x (you must wager 10 times the bonus amount).
• Reload Bonus: A reload bonus is available on daily deposits, with a wagering requirement of 5x.
• Bonus Validity: The wagering requirement for each bonus must be completed within 7 days of it being credited. Failure to do so will result in the bonus being cancelled.
• Multiple Bonuses at Once: Only one bonus may be active at any given time.
• Bonus Abuse: If bonus abuse is detected, jilivobd reserves the right to cancel the bonus and suspend the account.
• Refer-a-Friend: The referred friend must make their first deposit for the referral bonus to be credited.

The following rules apply to all gaming activities on jilivobd, including Sports Betting, casino, fish games, and bingo:

• Once all bets are finalized, no changes can be made.
• If a game is interrupted due to a technical issue, jilivobd will review the bet outcome and make a fair determination.
• Winnings obtained by exploiting software or game bugs will be voided.
• Jilivobd is not responsible for any bets not accepted due to network delays during live betting.
• Jilivobd reserves the right to set or modify any betting limits at any time.
• If suspicious betting patterns are detected, jilivobd may launch an investigation and temporarily suspend the account.

All games on jilivobd use RNG (Random Number Generator) technology, ensuring every outcome is completely fair and random.

The following activities are strictly prohibited on jilivobd and will result in serious action if detected:

• Multiple Accounts: Creating multiple accounts to take advantage of bonuses.
• Fraud: Any fraudulent activity, such as depositing using stolen cards or accounts.
• Money Laundering: Attempting to launder illegal funds through jilivobd.
• Hacking: Attempting to interfere with the platform's security systems.
• Bot Usage: Using automated software or bots to play games.
• Collusion: Coordinated play between multiple players using a pre-arranged strategy.
• Abusive behaviour: Abusive or threatening behaviour directed at the customer service team or in live chat.

Jilivobd may temporarily suspend or permanently close your account under the following circumstances:

• If there is suspicion or evidence of a terms violation.
• Failure to pass KYC verification or submission of false information.
• Account inactive for an extended period (more than 12 months).
• By order of a court or regulatory authority.
• Upon submitting a self-exclusion request.

You may also request account closure at any time through our support team. Any remaining balance (provided no Terms violation has occurred) will be refunded within 7 business days of closure.

Jilivobd places responsible gaming at the top of its priorities. We believe gaming is for entertainment — not a source of income or a solution to financial difficulties. Our responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for continuous gaming sessions.
• Reality Check: You will receive periodic reminders about your gaming time and spending.
• Self-Exclusion: You can exclude yourself from the platform for a set period or permanently.
• Cooling-Off Period: You can take a gaming break lasting anywhere from 24 hours to 6 weeks.

If you have any gaming-related concerns, please reach out to our support team. For more information, visit our Responsible Gaming Page View.

Jilivobd takes the protection of your personal information very seriously. Our security measures:

• All data is secured with 256-bit SSL encryption.
• Your payment details are not stored on our servers.
• We never sell your personal information to third parties.
• Information may be shared with regulatory authorities only where required by legal obligation.

For more details, visit our Privacy Policy Read.

Jilivobd accepts no liability in the following circumstances:

• Losses caused by internet disconnection or device failure.
• Losses resulting from third-party software or hardware failures.
• Service interruptions caused by unforeseen technical issues.
• Your account password being obtained by a third party.
• Financial losses in gaming are a normal risk of play.

Jilivobd reserves the right to amend these Terms and Conditions at any time. In the event of changes:

• At least 7 days' notice will be given via email or the platform before any significant changes take effect.
• Minor changes may take effect immediately.
• Continued use of the platform after the updated terms take effect will be considered your acceptance of the new terms.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or complaints regarding these Terms and Conditions, please contact our 24/7 support team:

• Email: [email protected] (send a regular email — no link to click)
• Live Chat: Live chat button at the bottom-right corner of the platform.
• Support Hours: 24 hours a day, 7 days a week.
• Language: Support is available in both Bengali and English.

We typically respond to emails within 2–6 hours. For urgent matters, please use live chat.